Your files stay yours

iLovePDF gives you free online PDF tools that work in any browser. We built this policy to be plain and short. Here is how we handle your files and data. No legal maze. Just clear answers.

Last updated: 29 May 2026

Our promises

Three promises we keep

These rules shape every tool we ship. They guide what we collect and what we never touch.

Files leave fast

We do not keep your files. Uploads are deleted soon after the task ends. Most jobs clear within a few hours.
No selling your data

We never sell or rent your personal data. Your documents are yours. We only touch them to run the tool you picked.
Encrypted in transit

Every upload and download runs over SSL. That keeps your files safe while they move between your device and our tools.

The fine print, made plain

The details, in plain words

Here is what we collect and why. We keep the list short on purpose. You can ask about any item at any time.

What we collect

Files you upload to run a PDF tool.
Basic account details if you choose to sign up.
Simple usage logs, such as which tool ran and when.

How we use it

To run the exact tool you asked for.
To keep the service fast, safe, and stable.
To fix bugs and stop abuse of our tools.

Cloud connections

Google Drive and Dropbox links are opt-in.
We only read the files you pick. Nothing more.
You can disconnect a cloud account at any time.

Your rights

Ask us what data we hold about you.
Ask us to correct or delete your data.
Withdraw consent for optional features anytime.

Data retention

How long we keep things

We hold data for the shortest time we can. Files go first. Account data stays only while your account is open.

Uploaded files

Deleted soon after the task ends. We do not archive your documents. We do not read them for any other reason.

Account data

Kept while your account is active. Close your account and we remove your details. Just ask and we will help.

We are here to help

Questions about your data?

We answer in plain language. Reach out and a real person will reply. We are happy to walk you through any of this.

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